Privacy Policy
Balanced Elements Reiki Training & Bodywork LLC and Balancedelementsrtb.com Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING Balancedelementsrtb.com (HEREINAFTER REFERRED TO AS THE “SITE”).
This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.
IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Balanced Elements Reiki Training & Bodywork LLC email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or videos (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.
If you have any questions about this Privacy Policy, please contact Falina Stammer at Balancedelementsrtb@gmail.com.
If you do not agree with the terms of this Privacy Policy, do not use or browse the Site.
1. Definitions
“Company”, “We”, “I”, “Our”, or “Us” means Balanced Elements Reiki Training & Bodywork LLC and www.Balancedelementsrtb@gmail.com.
“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Falina Stammer, Balanced Elements Reiki Training & Bodywork LLC, or balancedelementsrtb@gmail.com, and any and all written or downloadable material purchased, viewed, or otherwise offered on Balancedelementsrt.com, such as blog posts, graphics, designs, documents, information,videos,templates and materials.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.
“Site, Courses, Services, and/or Products” means Balancedelementsrtb.com, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or videos or Aromatherapy products available on the Site.
“Site” means Balancedelementsrtb.com and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
2. Company Statement:
The Site and its Content are owned by Balanced Elements Reiki Training & Bodywork LLC and/or Falina Stammer.
Balanced Elements Reiki Training & Bodywork LLC is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.
3. What kind of Personal Information do we collect?
Personal Information You Provide:
When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment or credit card information. We use this information to deliver the product purchased, or information requested, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.
Personal Information Automatically Collected:
Through use of the Site, the Company may use data collection technology, such as Google Analytics etc. (hereinafter referred to as the “Data Collection Companies”) to collect information related to your use of the Site. Generally speaking, this includes information about your geographic location and Site behavior. The Data Collection Companies also provide us with information about what type of device or software you use, your IP address (with location information), and whether you view the Site on mobile, tablet, or desktop.
We collect this information for statistical purposes only and to improve the viewer experience.
4. What if the Personal Information we have about you is incorrect or you want to update it?
If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would like to update what we have, please contact Falina Stammer at Balancedelementsrtb@gmail.com. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.
5. When do we collect Personal Information?
We collect Personal Information from you when you purchase, order, or sign up on and for the Site, Courses, Services, and Products, download our freebies or resources, subscribe to our newsletter, fill out a form, browse the Site, view Content, make purchases, enter your any Personal Information on the Site, and/or Health Form. If you're just viewing the Site, you won't be required to provide personal information to browse.
If you're outside of the EU: if you sign-up to receive any freebies, downloads, webinars, recordings, courses, or services from the Company, or purchase any products or services from us, you will automatically be added to our email list to receive free email messages from us. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email Falina Stammer at Balancedelementsrtb@gmail.com to be unsubscribed from future messages.
If you're IN the EU: if you sign-up to receive any freebies, downloads, webinars, recordings, courses, or services from the Company, or purchase any products or services from us, you will only be added to our email list to receive free email messages from us if you affirmatively consent to receiving such messages. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email Falina Stammer at Balancedelementstrtb@gmail.com to be unsubscribed from future messages.
6. How do we use your Personal Information?
When using the Site, Courses, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our Site in order to better serve you.
• To allow us to better serve you in response to your customer service requests.
• To administer a contest, promotion, survey, or other Site feature.
• To quickly process your transactions on and for the Site, Courses, Services, and/or Products.
• To send periodic emails regarding the Site, Courses, Services, and/or Products.
• To tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you.
7. Do we share your Personal Information with anyone?
In general, we DO NOT sell, trade, or otherwise transfer to outside (third) parties your Personal Information for marketing or advertising purposes, except for the following purposes:
● In order to comply with an investigation, law enforcement inquiry, government entities, courts, or other third parties as required or allowed by applicable law, such as for legal and/or safety purposes.
● Third-party service providers that provide products, tools, platforms or services to us, such as email-list building, website management, customer service, account maintenance, and performing other activities and services related to the management and running of our company.
● Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, etc. that offer functionalities and services to use their services through our website (i.e., pinning an image to Pinterest, sharing a link to Facebook). If you use those functionalities on the Site, your information will be shared with those platforms to complete those functions and activities.
● Third-party advertising purposes, such as advertising on social media platforms (i.e., Facebook and Instagram) to track and categorize your interests and behavior on our Site for the purposes of marketing and advertising to you. We share information with these companies, and these companies may collect information, including your actions taken on the Site, through tracking methods such as Cookies. These third-parties may also possess or get information about you from your behavior/actions: directly with the third-parties; on/from other websites, mobile apps, or companies that the third-party companies work with; or from your interactions with advertisements the third-party companies show you. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.
We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, email service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, Balanced Elements Reiki Training & Bodywork LLC is not responsible for any unauthorized use by that third party.
It's also important to note that we DO for more see section # 3 allow third-party behavioral tracking.
8. How do we protect your Personal Information?
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. The Site is scanned for security breaches using, for example, malware removal software.
We also use a SSL certificate and never transmit your credit card information by email.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that Balanced Elements Reiki Training & Bodywork LLC and its staff and independent contractors may access your Personal Information.
In addition, all sensitive credit card or payment information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
9. Do we use 'cookies' or social media pixels?
Cookies. We, and third-parties as described in Section 7 herein, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, read our emails, or view our advertisements. This information is automatically collected. Cookies are small data files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
● Help remember and process the items in the shopping cart.
● Compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
● To personalize your experience and better understand customers’ preferences for our marketing and business purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Courses, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.
Pixels. Yes The Company DOES USE social media pixels to track visitors to the Site so we can tailor advertisements towards those visitors on various social media platforms, including: i.e. Instagram, etc. The Company reserves the right to use pixels in accordance with the terms of the social media platform.
10. Third-Party Links:
Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by emailing us at balancedelementsrtb@gmail.com.
11. Password Privacy:
While using the Site, Courses, Services, and/or Products, you may create a username and/or password for login. It is your responsibility to keep the username and password safe. You are also responsible for any actions which occur through the use of your username/password, whether completed by you directly or through the use of your account. You shall notify us immediately by email at balancedelementsrtb@gmail.com of any unauthorized use of your login information or any other security breach. Please log out at the end of each session to prevent any unauthorized use of your account or login information.
You may not share your username/password or login information with anyone other than yourself. We are not responsible or liable for any loss or damages as a result of your failure to protect your login information or your unauthorized sharing of same.
12. Google analytics:
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site, although this may change in the future.
We have implemented the following through Google Analytics: Demographics and Interests Reporting.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
To Opt-Out of Google Ads: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
13. California Online Privacy Protection Act (“CalOPPA”):
CalOPPA stretches well beyond California to require any person or company that operates websites collecting Personal Information from California viewers/consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA here.
Pursuant to CalOPPA, we agree to the following:
Users CANNOT visit our site anonymously.
There IS a link to this Privacy Policy on the footer.
Our Privacy Policy link DOES include the word 'Privacy' and can easily be found on the page specified above. It is titled "Privacy Policy" very clearly.
You will be notified of any Privacy Policy changes on our Privacy Policy Page (see bottom “Updated On” date).
14. Children’s Online Privacy Protection Act (“COPPA”):
When it comes to the collection of Personal Information from children under the age of 13 years old, the Children's Online Privacy Protection Act (“COPPA”) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do market to, and collect Personal Information from (with parents’ consent), children under the age of 13. If you are a parent of a child who has attempted to use this Site, we have collected the parent's online contact information from the child, and, if such is the case, the name of the child or the parent, in order to obtain the parent's consent. The parent's consent is required for the collection, use, or disclosure of such Personal Information. We will not collect, use, or disclose any Personal Information from the child if the parent does not provide such consent. The parent can provide verifiable consent to the collection, use, and disclosure of the Personal Information by emailing Falina at balancedelementsrtb@gmail.com. If the parent does not provide consent within a reasonable time from the date the direct notice was sent, we will delete the parent's online contact information from our records. If given the parent’s consent, we use children’s Personal Information in the following ways: To understand the service they are asking for this may include massage therapy, Reiki session, aromatherapy consultation or video trainings .
We collect the following type of Personal Information from children younger than 13-years-old: With consent form the parent I require a health form be filled out to ensure professionalism.
If you are a parent and you believe your child 13-years-old or younger has provided us with Personal Information, please contact us immediately to have it removed by emailing us at Balancedelementsrtb@gmail.com.
15. Fair Information Practices:
In order to comply with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via EMAIL within 14 DAYS business days of any known breach.
16. CAN-SPAM Act of 2003:
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law.
We collect your email address and name so we can:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders of a course, product, or service.
• Send you additional information related to your course, product and/or service.
• Market to our mailing list or continue to send emails to you after the original transaction has occurred.
• Email you a newsletter with free information and advertising certain Products, Services, and/or Courses we offer.
In accordance with the CAN-SPAM Act, we agree to the following:
• We WILL NOT use false or misleading subjects or email addresses.
• We WILL identify the email message as an advertisement in some reasonable way.
• We WILL include our business mailing address and/or physical address in our emails.
• We WILL monitor third-party email marketing services for compliance. We don’t use a third-party to send our emails to you.
• We WILL honor opt-out/unsubscribe requests quickly.
• We WILL allow users to unsubscribe by using the appropriate link at the bottom of each email.
TO UNSUBSCRIBE:
If at any time you would like to unsubscribe from receiving future emails, you can email us at Falina AT Balancedelementsrtb@gmail.com or follow the instructions at the bottom of any email you receive from us and we will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. If you experience any problems unsubscribing, please email Falina at Balancedelementsrtb@gmail.com and we will promptly handle your removal.
17. Your General Data Protection Regulation ("GDPR") Rights
If you are located within the European Union ("EU"), you are entitled to certain rights under the GDPR. You have the right to:
● Know how long we'll keep your information. We'll keep your personal information until the Company decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it.
● Access, rectify or erase your personal information.
● Withdraw your consent to the Company's processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
● Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
● Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the Company.
Privacy Policy
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our Site. We use your Personal Information only for providing and improving our Site.
By using our Site, you agree to the collection and use of information in accordance with this policy. We don’t sell or rent user data to, or share with, any third parties for any purpose. The only uses of data are those mentioned in this policy. Users are the only owners of their data and can request modification or deletion at any time.
This Site may collect the following types of information:
Browser Information. When you visit our Site, we record information that your browser automatically sends whenever you visit any website. This information may include your Internet Protocol address, browser type, browser language, and the date and time of the visit. We also collect information using analytics tools, including when you visit our site or use applications on third-party sites or platforms in conjunction with our Site.
Communications. When any communication, of any form, electronic or non-electronic, is sent to the Site, the Site may retain these communications in order to establish a communication history. We also may use your Personal Information to contact you with newsletters, marketing, or promotional materials and other information we think may be of interest to you.
Third Party Website Information. When you provide information to us using a third party site or platform (e.g. social media), the information you provide may be separately collected by the third party site or platform. The information we collect is covered by this Privacy Policy only, and the information the third party site or platform collects is subject to the third party site or platform’s privacy practices. Privacy choices you have made on the third party site or platform will not apply to our use of the information we have collected directly through our Site. Our Site also may contain links to other sites not owned or controlled by us. We are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our Site and to read the policies of other sites that may collect your personal information.
Cookies, Internet Service Logs, Clear GIFs. We and our service providers may use cookies, Internet server logs, and/or clear gifs to collect data about your use of the Site. A cookie is a small string of text that a website can send to your browser that helps the website remember and customize your visit. For example, cookies allow websites to tailor their services, and the content or offers they display, in order to better match your interests and preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block or disable cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including cookies and local storage objects with the Flash management tools available at Adobe’s website. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of some of the Site’s features. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages or in emails. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Services to track the activities of visitors to our Services, help us manage content, and compile statistics about usage of our Services. We or our service providers may also use clear GIFs in emails to users. They help track email response rates, identify when emails are viewed, and provide information as to whether emails are forwarded. On our site, they may be used to track ad impressions or clicks, measure the popularity of the topics or services, and to access user cookies. As we adopt additional technologies, we may also gather additional information through other methods. The use of the Site without changing your browser cookie settings will indicate your consent to usage of cookies in accordance with this Policy.
We will only share personal information with a third party in the following instances:
User Permission. We may share personal information with your agreement but only as described in this Policy.
Legal Concerns. We may share personal information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, or enforceable governmental request; detect, prevent, or otherwise address fraud, security, or technical issues; or protect against imminent harm to the rights, property, or safety of the Site including its users or the public as required or permitted by law.
Non-identifying Information. We may share information with third parties when such information does not identify individuals. Examples of this include sharing the number of users who searched a particular topic or area, or the number of users who clicked on an advertisement or sponsored link.
Your Choices
If you do not consent to the collection, use, or sharing of information as described in this Privacy Policy, please do not use our Site or provide us with information. By using our Site or providing us with information, you are “opting in” to the collection, use, and sharing of that information as described in this Privacy Policy.
You can stop the delivery of newsletter, marketing, or promotional materials from us by following the “unsubscribe” instructions in any such email you receive. You also can manage your email newsletter subscriptions by contacting us info@vcarena.com. (Please note, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications such as information about changes to our Privacy Policy.)
If you choose to access our Site via a mobile device, know that you can stop the collection of precise device location information by accessing the privacy settings of your mobile device. To prevent your data from being used by Google Analytics, click here for the Google Universal Analytics Opt-out Browser Add-on. To learn more about how Google uses data, visit Google Privacy and Terms.
Notice to Users Outside the U.S.
Our Site is controlled and operated within the United States. If you access our Site from outside of the United States, we may transfer the information collected from you to data centers outside of your home country or jurisdiction. In particular, your information may be transferred to and processed in the United States and other jurisdictions where we or our service providers operate, where data protection and other laws may not be equivalent to those in your jurisdiction. We will take all steps reasonably necessary to ensure that personal data is treated securely and in accordance with this Privacy Policy in respect of such transfer.
By using our Site, though, you agree that your information can be transferred to and used in the United States and in other jurisdictions where we or our service providers operate, as set forth in this Privacy Policy.
Special Information for EU Residents
Subject to exemptions under applicable law (which may include, depending on the circumstances, U.S. law protecting the rights to free speech and free press or EU law protecting the rights to freedom of expression or information, including processing for journalistic purposes), and if you are an EU Resident, you have the following rights with respect to personal data:
To request a copy of your personal data held by us;
To request that we provide you access to and/or rectify personal data that is inaccurate or out of date:
To request erasure of your personal data where it is no longer necessary for us to retain it;
If you previously have consented to processing, to withdraw consent at any time; to request a restriction on further processing where applicable; to object to processing if the processing is based on legitimate interest, is for direct marketing, or is for scientific/historical research and statistics; to lodge a complaint with a supervisory authority. EU Residents may exercise these rights by contacting us at balancedelementsrtb@gmail.com
How Long We Keep Your Information
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.
Security
The security of your Personal Information is important to us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes to the Policy
We reserve the right to update or change this Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to be bound by the modified Privacy Policy. Users will be notified of any material changes to the policy via prominent messaging us.
Balanced Elements Reiki Training & Bodywork LLC Return Policy:
We want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, you may return the item within 3 business days from the date of delivery for a full refund or exchange.
To initiate a return, please contact us via email or phone to obtain a Return Merchandise Authorization (RMA) number. Once you have received your RMA number, please package the item securely in the original packaging, if possible, and include all accessories and manuals that were shipped with the product. Please write the RMA number clearly on the outside of the package.
Please note that the customer is responsible for the return shipping costs. We recommend that you use a trackable shipping service to ensure that your package arrives safely.
Upon receipt of the returned item, we will inspect it and notify you of our decision to approve or reject
your refund or exchange. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within 3 business days. Please note that you will not receive a full refund at the transition fee will stay with the card reader company.
Balanced Elements Reiki Training & Bodywork LLC is open Mondays, Wednesday Morning/afternoon, Thursdays, Fridays and 2 Saturdays and Sundays a month. To clarify our days of operation, so if the calm comes on a Monday then it may not be completed until the following Monday.
Please note that the following items are not eligible for return:
Any item that is not in its original condition, is damaged, or missing parts for reasons not due to our error.
Any item that is returned more than 3 days after delivery.
If you have any questions about our return policy, please contact us via email or phone. We appreciate your business.
18. Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the following information:
Balanced Elements Reiki Training & Bodywork LLC
Website: Balancedelementsrtb.com (see contact form)
Mailing Address: 3267 88th St NE Monticello, MN 55362
Email: Balancedelementsrtb@gmail.com
Updated on 2/20/2024